Having a business with smooth-running and secure information technology (IT) systems is essential to give you a competitive advantage and will help your business to grow. A work environment based on reliable technology infrastructure has a direct effect on profitability and customer service by promoting productivity, and efficiencies. Making sure that all of this happens can be a big challenge, particularly when you don’t have the expertise on staff to do the job. For most small businesses IT is not a core competency, so sustaining an internal IT department can be inefficient, costly and distractive.
OffsiteITForce is build from the ground up to help you resolve your IT needs on as per incident or pre-determined on-going IT support service agreement. We can be your Offsite IT department to meet the need of daily computing issues and application support. We can help you with strategic planning, and procurement of computing equipment. We are there at your fingertips when you need us. This is done by technologies not available in the past, we can remote in to support your technology systems and assist your users. You’ll benefit from our vast experience of supporting small businesses customers for over 10 years, our technical expertise in various technologies, our customer service oriented technical staff of support specialists, systems engineers and solutions integrators. You will have at your tips a relationship manager that will route you to the appropriate support from a team of professionals to handle any of your IT issues.
Our core services includes the following elements that help keep your computers, servers, and network secure, safe and available, so you can focus on your work and not on IT.
Proactive, preventative maintenance of desktops and servers
Desktop Support
Managed email protection – spam, virus, and phishing filtering
24 x 7 remote monitoring of key network elements
Procurement services – recommend, buy, finance/lease hardware, software or other technology product
Off-site desktop and server back up
Client Portal – one stop secure website as your mission control of your All Covered partnership Technology Business Planning and Reviews
Support Coverage
Basic
Premium
Remote monitoring of servers and server applications
7/24/365 fault, performance & security alerts
Monthly reporting by email
7/24/365 remote remediation with patch scanning
Service desk
7/24/365 end-user-support
Phone / Email / Chat
Patch management & asset tracking
Vulnerability scan
Quarterly Assessment report
Starting at
$99/ Server
per month
Starting at
$149/ Server
per month
Our Services are always available on Pay –as –you –need- them basis as well
as $29 / hr or $129 / Incident
basis.
We support all Microsoft server applications like SharePoint, Office Communication Server, ISA Server. To Request more information please email us at support@offsiteitforce.com
OffSiteITforce : Small Business I.T. Support, Information Technology Services, IT Consulting Experts